Campus Services

Academic Advising

Consistent with the commitment of Dakota State University to personalize education, an academic advisor is assigned to each student. New students are introduced to their advisor during the first week of their first semester. Subsequently, students should meet with their advisor in order to get acquainted and discuss career and educational plans. Thereafter, students should meet on a regular basis with their advisor to assess progress and discuss pre-registration procedures for the next semester.

The advisor is the advisee's primary contact for planning and maintaining an academic program. Information related to curriculum changes, course schedules, grades, etc., is given to the advisor, who in turn informs the student. Student's questions should be directed to their advisor who will either answer them immediately or get the answers and relay them to the student. Advisors may make appropriate referrals when additional services are needed by the student.

Students with a declared major are assigned an advisor who is a member of the college that is responsible for that major. The advisor is assigned by the dean's office. A student with a declared major who wishes to change advisors should contact the dean's office for the appropriate paperwork. Students without a declared major are assigned an advisor who is either an instructor for one of their initial courses or a member of the Arts and Sciences faculty.

Each student is ultimately responsible for his/her own academic schedule and activities. The dean of each college is responsible for maintaining and evaluating the advising system within that academic unit. The Vice President for Academic Affairs is responsible for maintaining and evaluating the overall advising system. For additional information concerning Academic Advising refer to the website.

Activities Office - See Student Services Center.

Admissions (103 Heston Hall, 256-5139)

The admission office and its staff are responsible for recruiting new students to DSU. We coordinate and attend both on- and off-campus recruiting events including regional college fairs and Discover DSU Days. Admission requirements, policies and procedures are also implemented through our office. You can find more information on those policies in the DSU Catalog. Do you have a friend interested in DSU? Please call our office or refer them to our website  www.admission.dsu.edu.

Wellness/Alcohol and Other Drug (AOD) Program (Lower Level Trojan Center, 256-5121)

Dakota State University promotes responsible decision-making regarding the use or non-use of alcohol and other drugs by the members of the campus. Alcohol and other drug abuse affects the entire campus community in terms of an increased drop-out rate, academic failure, campus crime, disciplinary problems and progression into addiction.

The primary goals of the Wellness/AOD program are to provide all students with the necessary information about alcohol, drugs, and the consequences that come with their use and to assist students in reevaluating their behavior and to offer support services to help achieve and maintain healthy lifestyles. As part of our comprehensive alcohol prevention program, Dakota State University expects each member of the first-year class to complete AlcoholEdu for College – an online, non-opinionated, science-based course taken by hundreds of thousands of students each year. In addition to AlcoholEdu for College, there are a variety of resources used with students who violate the alcohol and other drugs policy including Alcohol Innerview, BASICS, and AlcoholEdu for Sanctions.

DSU’s Student Development Office offers wellness and prevention programming, confidential screening, assessment, referral and case management services to students based on individual needs. Technical assistance and training is provided to the Residence Life staff with the goal of raising awareness and preventing student AOD problems from escalating.

Alumni Office (325 NE 2nd Str., 256-5857)

The Alumni Office takes an active role in maintaining communication with alums in various ways including the Alumni Magazine, an ‘ambassador’ program, and with an online directory and other online services. It also promotes reunions, recruits class agents and designs and implements recognition programs. One of the most important responsibilities of the Alumni Office is to maintain an accurate, up to date database of the alumni and friends of the University. This database contains vital information that is used by the university community in maintaining communication links with former students and friends of DSU.

Bookstore (Trojan Center, 256-5238)

The Bookstore is located on the main level of the Trojan Center and is open weekdays from 8 a.m. until 5 p.m. In addition to textbooks, the bookstore carries gift items (including university memorabilia), clothing, school supplies, backpacks, electronic items, and computer accessories. Postage stamps may be purchased at the Bookstore (cash only). There is also a mail drop available for out bound mail. Software is also available at greatly reduced prices for student purchase. Check out the Bookstore web site at www.dsubookstore.com.

All sales are cash, check, Visa, MasterCard, Discover or Trojan Gold. Personal checks may be cashed up to $10.00. Persons entering the store are asked to leave all hand carried items on the shelves provided at the entrance.

Business Office (203 Heston Hall, 256-5127)

Approve purchasing and accounts payable transactions, oversee the Cashier’s Office, contracting for goods and services provided by the University, maintaining University accounts and oversee the collection of Perkins loan repayments are among the responsibilities of this office. The Vice President for Business and Administrative Services has administrative responsibility for these services.

Campus Switchboard

The campus switchboard serves the various offices and departments of the University and is in operation during regular business hours (Monday-Friday, 8 am to 5 pm during the academic year and 7:30 am to 4:30 pm during the summer sessions). All faculty and staff have private, direct lines. A person on campus needing information regarding any campus number may dial “5111” and be provided the appropriate number by the switchboard operator.

Campus Telephone Directory

Each semester, a student contact directory will be compiled and make available on the DSU website for students, faculty and staff. The contact directory will be password protected and will list the student’s name, university-assigned email address and local telephone number. Students will be given the opportunity of having their information restricted from the directory at the start of each semester.

Students changing their telephone number during a semester must immediately notify the Vice President and Dean of Student Affairs office to ensure the change is information is update online.

Career Services Office (206C Heston Hall, 256-5122)

The Career Services Office is available to assist DSU students with their immediate and long-term employment goals. It encompasses career exploration/advising, student employment, internships, full time employment/placement assistance and more.

Career exploration/advising includes an opportunity to discover what majors, degrees and careers may be best suited for you based on your interests, personality and abilities. A staff of professionals is ready to provide career guidance. Call for an appointment today!

Student employment includes temporary, part-time and summer job opportunities. Career Services maintains a list of many types of part-time and seasonal positions available to current DSU students and acts as a referral source for employers. On average, the student employment program generates almost two million dollars annually earned DSU students in part-time and seasonal positions (not including work-study positions). For more information on part-time, seasonal or on-call jobs, see Student Employment.

Internships provide an opportunity for students to integrate professional experience into their curriculum which enhances their employability and career success. This office works closely with employers to develop internship opportunities for students. Internships are usually for credit and pay a competitive wage for temporary employment. To learn more about internships and available opportunities, contact Career Services today.

Full-time employment assistance We are constantly developing new relationships with state and regional employers to increase job opportunities for DSU students and graduates. Because of these and other contacts with employers, many job opportunities become available for graduates. Career Services hosts approximately 50 employers on campus each year for on-campus interviews, information sessions, and career fairs (approximately three per year). We also offer a robust online job posting system, workshops, individualized career counseling and credential services. All of these services are available year around and contribute to the outstanding placement success enjoyed by DSU graduates every year. Call us today for more information.

Cashier (Heston Hall, 256-5133)

The Cashier prepares billing notices, posted electronically to student accounts, on the basis of their semester/term course registration. Student payment of tuition and fees is accomplished online through SDePay or at the cashier's window, which is open 8:30 a.m. to 4:00 p.m. weekdays. Information regarding student online accounts is available at www.dsu.edu/cashier/. Check cashing up to $10 is also available at the cashier's window upon presentation of the University Card.

Center of Excellence (East Hall 3A, 256-5800)

The Center of Excellence in Computer Information Systems (CECIS) offers academically gifted undergraduate students the opportunity to engage in advanced academic programs that are technology based and to partner with faculty and leading organizations in information technology. Undergraduate students from all programs can be admitted into the Center of Excellence provided they meet the Center’s admission standards. In addition to the academic choices available to Center members, the role of leadership development plays a large part in the overall development of each member. Students who satisfactorily complete all of the requirements will be designated as graduates of the Center of Excellence. Upon completion of the program, graduates of the Center of Excellence will be ready to assume leadership roles in the information and technology industry of the future.

The Center of Excellence Honors offers academically gifted undergraduate students the opportunity to engage in advanced academic programs. Undergraduate students from all programs can be admitted into the Center of Excellence Honors program provided they meet the Center’s admission standards. Those standards include an ACT Composite score of 24. Student members will be given the opportunity to choose from a large selection of courses in order to complete the 18 semester hour minor in the Center of Excellence Honors program. Students who satisfactorily complete all of the requirements will be designated as graduates of the Center of Excellence Honors program. Dual membership with the Center of Excellence is permissible; check the web site for details.

Community Center (connected to southeast corner of Fieldhouse, 256-5837)

The Community Center serves the health, wellness, recreational and social needs of Madison, Dakota State University, and the surrounding area. The Community Center provides the opportunity to learn the fundamentals of physical exercise and to select and pursue a personal exercise program. The Center includes an aquatics area with a zero depth pool, whirlpool, 75-foot slide and sauna. The youth center, general use area, two racquetball courts and three basketball courts comprise a large part of the first floor. There is also a kitchen, childcare area, locker rooms and offices. The upper level has the fitness area, which contains equipment for cardiovascular fitness as well as free weights and Paramount equipment for weight training. Cardiovascular equipment includes treadmills, stair climbers, rowing machine, cross-country ski simulator, bikes and cross-trainers. Fitness assessments, including body composition, circumference measurements, and flexibility, are also available. The upper level also contains a large aerobics room and a walking track.

For more information and hours of operation, visit the website.

Computing Services (256-5675)

Computing Services provides faculty/staff/students computing and network services. Students are providing a logon ID to the DSU network as part of registration activities. A brief description of the services accessible through these credentials is also provided as part of registration activities. Students have access to a mailbox (email address is logonid@pluto.dsu.edu), a home directory (mapped as drive H: when connecting to the network), and a web site (www.students.dsu.edu/logon-id). Faculty and staff are provided a logon-ID to the DSU network as part of employment activities. A brief description of the services accessible through these credentials is also provided as part of employment activities. Faculty/staff logon-ID is password protected and provides access to e-mail (addresses are fname.lname@dsu.edu), a home directory (mapped as drive H: when logging on to a campus computer), and a web site (www.homepages.dsu.edu/logonid). In addition to computing and networking support Computing Services also supports the video conferencing classrooms, provides video streaming services, and supports classroom projectors. Perhaps most importantly to faculty and students, in Lowry Hall Computing Services operates a Help Desk supporting the Wireless Mobile Computing Initiative (WMCI) or, as it’s more commonly known, the tablet program. Students, faculty, and staff are expecting to comply with DSU Computing Privileges policy DSU Computing Privileges policy.

Conference and Events

The Conference and Events Office serves as an information resource for those needing assistance in planning events. The Office staff will work with you to find the perfect location to accommodate your events, meetings, camps, and conferences. The Conference and Events Office serves as the primary point of contact, for internal and external customers, to book events, reserve meeting space, summer housing, and catering reservations. University Event staff are available to assist at varying levels to ensure that each event successfully projects the University’s commitment to excellence. Contact: Donna Fawbush – 605-256-5666 or donna.fawbush@dsu.edu.

Counseling - See Student Development Office.

Dakota Prairie Playhouse (256-5666)

Dakota Prairie Playhouse and Conference Center is a regional, multi-purpose facility located two blocks north of campus. The complex contains a 6400 sq. ft. conference center, large enough to accommodate banquet seating for 400 people. The theater portion of the complex has continental style seating for 700 people, designed to permit a wide range of performing arts, including drama, dance and music. A common lobby joins the two facilities, permitting flexible use by two groups. The facilities purpose is to enhance the cultural and educational environment of Dakota State University, the City of Madison and surrounding communities. To schedule the facility contact Donna Fawbush - 605-256-5666 or donna.fawbush@dsu.edu.

Disability Services Office (Lower Level Trojan Center, 256-5121)

The Disability Services Office coordinates services for students with disabilities. The goal of the Office is to ensure equal access to educational opportunities, programs, and activities by promoting a physically and programmatically accessible environment. The Americans with Disabilities Advisor works with students with disabilities to coordinate reasonable accommodations based on their individual needs.

DSU Foundation (325 NE 2nd Str., 256-5693)

The Dakota State University Foundation is a private, nonprofit organization, established to advance the mission of DSU by raising tax-deductible funds for academic, athletic and general support. The Foundation’s main, but not exclusive purpose it to raise money for scholarships. The Foundation also raises funds for and maintains the University endowment of approximately $6 million.

Extended Programs

Extended programs is responsible for program planning, marketing, program implementation an overall management of courses and programs offered by alternative delivery. (i.e., Internet, DDN) or at off-campus locations by Dakota State University. Working in partnership with colleges and the institutions academic support areas. Extended Programs works to design and develop active and collaborative degree programs at a distance or at off-campus sites such as the University Center in Sioux Falls.

The Extended Programs staff is located in the Tunheim Classroom building and consists of the Director of Extended Programs, Manager of Instructional Technology, Instructional Technologist and distance education specialists. This team serves the needs of students who are enrolled in the online and video conference courses at DSU and in courses at off campus locations. The office is the mainstay of distance services to students, working with the administrative offices of DSU to provide these services. The offices staff assists faculty in the design and implementations of course delivered by various forms of technology. Proctoring services for online courses are provided by the extended programs office at DSU. Contact proctor@dsu.edu or call toll free 1-800-641-4309 or local 605-256-5049 for information. The office can be reached by calling 605-256-5049 or toll free 800-641-4309 or by emails at dsuinfo@dsu.edu. The Extended Programs web page is www.dsu.edu/disted/

Fieldhouse (256-5229)

The DSU Fieldhouse and Trojan Field are used extensively for various athletic activities. Included among these activities are physical education classes, varsity athletic practice and competition, intramural sports competition, and informal individual athletic activities. The specific activities schedules for this facility are posted within the Fieldhouse. Questions regarding use of the Fieldhouse should be directed to the Director of Athletics.

Financial Aid (Heston Hall, 256-5152)

The University provides financial assistance to qualifying students in the form of scholarships, grants, loans and work. In addition, all sources of student financial aid (agency, private, federal, state and institutional) are coordinated through the Financial Aid Office. Any funding in addition to the student and family contribution is considered financial aid and is processed through this office. The Federal Work Study Program is coordinated by the Financial Aid Office. For more information refer to the Student Employment section within this handbook or on the DSU web site under Financial Aid.

For a complete listing of financial aid programs, costs, policies, scholarship listings, other financial aid information sites and alternative financing options, visit the Financial Aid Office or DSU Financial Aid web site. Application information, eligibility requirements, loan counseling, Federal Work-Study Job Listing and links to current loan information is accessible on line. Eligibility is determined annually based on the results of the federal application-FAFSA, DSU scholarship application, student financial aid satisfactory academic progress (See FA Satisfactory Academic Progress within this handbook.)

The financial aid application priority date annually is March 1. Electronic applications for institutional and federal aid may be done through links found via the DSU home page.

Financial Aid specialists and counselors are available to assist students in determining educational funding options. If students have a change in their family situation during the school year, they should contact the Financial Aid Office regarding special circumstance consideration. In addition, DSU Student Emergency Loans are coordinated by this office.

Students may access consumer information required for DSU to participate in Federal Aid Programs through this office as well as Student Right to Know, Placement Statistics, Crime Report, Equity in Athletics, and average graduate loan debt information. If you are convicted of a drug related offense while you are receiving any type of federal financial aid, you may become ineligible for federal financial aid for a period of time determined by the type of offense. Juvenile offenses (unless tried as an adult) and convictions reversed or set aside do not count. For more information, please contact the Federal Student Aid Information Center at 1-800-433-3243.

Since the largest single source of financial aid is from the federal government – be sure to vote for elected officials determine aid appropriations and laws governing the financial aid programs available to students – see Voter Registration in the handbook.

Food Service (256-7310)

The University Marketplace, located in the Trojan Center and operated by ARAMARK, is the dining room of the campus and a short walk from the surrounding residence halls. We now feature an all-you-care-to-eat style dining which allows you to pick and choose a variety of options with one payment upon entering. In order to meet the diverse interests of our customers, the Marketplace offers an expanded style of service including comfort, exhibition station, deli, soups,salads, pizza, grill and fresh baked goods. Hours of service are Monday-Friday Breakfast 7:30am-10:45am, Lunch 11am-1pm, Light Lunch 1pm-4:45pm, Dinner 5pm-7:30pm (Friday close at 7pm); Saturday 11am-1:30pm, 5pm-6:30pm & Sunday 11am-1:30pm & 5pm-7pm. We have meal plans designed for this style of eating and accept Trojan Gold, Faculty Flex, Meal Plan Flex, Cash and Credit Card at a casual door rate for each meal period.

While in the Trojan Center, stop by the Myxer’s Lounge where you will find Java City and Bits ‘n Bytes C-store. Java City offers a wide variety of espresso and non-espresso drinks, hot and cold, to compliment your favorite baked treats and our assortment of grab and go sandwiches and salads to complete your meal on the go. Java City is open Monday-Thursday 7:30am-9pm and Friday 7:30am-5pm. Bits ‘n Bytes C-store provides the basic needs for college life. Utilize your Meal Plan Flex dollars to purchase items to cook for yourself in the Residence Halls or a snack in the middle of the afternoon. Hours of operation are Monday-Thursday 8am-11pm, Friday 8am-5pm, Saturday-Closed, Sunday 6:30pm-11pm.

All Dining Services locations including concessions accept Meal Plan Flex, Faculty Flex, Trojan Gold, Cash, Visa, MasterCard and Discover.

MEAL PLANS:

All meal plans have the tax included in the total cost and are for each semester. All Meal Plan Meals are non-refundable and must be used within the semester of purchase. Fall Meal Plan Flex is transferrable to spring semester or forfeited if student is not attending spring semester. All Meal Plan Flex is non-refundable at the end of spring semester. Freshman living on campus are able to select the Big Blue, Dakota 150 or Dakota 125. Second year students can also select the Trojan Basic plan. The Trojan Advanced plan is available to students who have been out of high school for more than two years.

The Big Blue plan costs $1541.50/semester and has unlimited meal accesses with $100 in Meal Plan Flex.

The Dakota 150 plan costs $1232.50/semester and has 150 meal accesses with $200 in Meal Plan Flex.

The Dakota 125 plan costs $1232.50/semester and has 125 meal accesses with $325 in Meal Plan Flex.

The Trojan Basic plan costs $1088.50/semester and has 75 meal accesses with $500 in Meal Plan Flex.

The Trojan Advance plan is designed for 3rd year and beyond students living in the residence halls. The total cost is $356.00/semester and has no meals and $356.00 in Meal Plan Flex.

Withdrawals

For a student withdrawing from the University, the meal plan refund will be based upon the pro-rata unused portion of the plan up to the 60% point.

Suggestions/Questions

The University Food Service professional staff is dedicated to providing each student with as much personalized service as possible. Students are encouraged to contact the Food Service Director with questions and suggestions.

International Programs (303, TCB, 256-5267)

DSU is now a member of National Student Exchange providing exciting new opportunities for our students. Expand your learning by exchanging to one of the nearly 200 campus across the nation, Canada, Guam, Puerto Rico and US Virgin Islands. Explore new areas of study and cultures, broaden your personal and educational experiences and become more independent and resourceful! Exchanges are available for up to one year and include access to study opportunities in over 40 countries.

The Office of International Programs works to promote international diversity on the campus. We offer study abroad opportunities as well as welcoming international students to DSU.

Our study abroad opportunities include short term study tours and semester or academic year programs. In addition we cooperate with all of the Regental institutions in South Dakota for study abroad opportunities that work for them and their majors.

We offer full services to international students seeking admission, including I-20 issuance. We are certified by CIS through the SEVIS system to enroll qualified international students.

The Dakota Language Institute on our campus offers an intensive ESL (English as a Second Language) program to help non-native English speakers bring their English skills to a higher level. We serve both students and community members.

The International Club is open to all students, faculty and community members who wish to get to know people of other cultures on a personal level. The Club has many activities and social events. See us at www.clubs.dsu.edu/international/

Karl E. Mundt Library and Learning Commons (256-5203)
(http://www.dsu.edu/library)

The Karl E. Mundt Library and Learning Commons provides an outstanding range of library services as well as solid collections – print and digital – to support the research and recreational needs of the students, faculty and staff of Dakota State University. Library services available to you, the student, include: our helpful staff, the online library catalog, a wide range of online research databases, web-based tutorials and guides, interlibrary loans, research skills training, course reserve materials, networked computers, and audiovisual & digital equipment. The Mundt is a wireless portal to the campus network and maintains some networked computers for scanning and public access to the Internet. As part of its AV services, the Mundt has a wide array of digital equipment like video cameras and digital audio recorders for use by students as well as standard AV equipment like video-players and format converters. For studying, the second floor of the Mundt is a haven from the hustle and noise of the dorms. It is also a great place for group collaboration with whiteboards and large monitors to hook onto your Tablet PC.

The library has a growing recreational collection of ebooks available to download on Kindles, iPads, Nooks, etc. and audio books (both self-contained devices called Playaways and downloadable versions) so you can listen to a book while you do other things. We also have a nice selection of recreational reading and DVDs. We have big comfy seats to lounge in and relax. We rely on student suggestions for what we should purchase for recreational materials.

The library building is regularly open six days a week, but 24-hour access to many library resources and services is available online both on and off campus. Become a fan and add the Mundt to your Facebook , Twitter or Pinterest accounts. There is also a link to the Mundt on every D2L course site. Visit the Mundt’s homepage  to search for information, request services, and learn more about the Library and what it can do for you!

During the academic year, the library building is open Monday – Thursday 8 AM to midnight PM, Friday 8AM – 5PM, and Sunday 2PM – midnight.

For more information on on-campus library services: http://www.dsu.edu/library/on-campus.aspx

For more information on distant library services: http://www.dsu.edu/library/distance.aspx

Interlibrary Loan (ILL): The Library will borrow materials it does not own for you to use for free. Request an Interlibrary Loan when you need materials that are not available in the Mundt Library and are not accessible online. Use the “Interlibrary Loan” link on the Library’s home page to request materials.

Reference: Reference services support the information and research needs of DSU students. Students may contact the Reference Librarians in person, by phone, or by instant messaging by using the “Ask a Librarian” link on the Library’s home page. Email questions will be answered in 24 hours or less (except for weekends and holidays). A research tutorial is available online by selecting the “Tutorials and Tipsheets” link on the Library’s home page.

Your ID is important. The library barcode ID number (which begins 21578…) is located on the front of your DSU ID card and is necessary for searching library research databases from off-campus. After selecting a research database when off-campus, login using the ID number as “username” and your last name as “password”. In order for you to borrow anything (including reserve materials to be photocopied) you must present your valid DSU University card - so please don’t leave home without it! Library copiers and vending machines are equipped with a Trojan Gold reader for your convenience.

Book-drop. You are responsible for the proper care and return of all of the materials you check out from the library. Please return material in the outside or inside book-drops. Material left on the counter of the front desk can be easily lost or misplaced. When and if this happens, you are responsible for the cost of its replacement.

Overdue Materials. You are responsible for returning the materials you check out of the library. Our chief concern is that the materials are returned and in good condition. Different classes of materials have different overdue fines ranging from $.05/day to $1.00/hour. Most items have a grace period before the fines begin to accumulate. Please avoid overdue fines by returning your materials on time or by renewing them.

Renewal of library materials. Easily renew you borrowed materials by following the option that fits you! This link will show you how -- http://www.dsu.edu/library/renew.aspx.

Lost or Damaged Materials. You are responsible for their care and for returning the materials you check out of the library. You will be charged the replacement price of the material plus a $10.00 processing fee for each lost or damaged library item.

You are encouraged to make maximum use of the staff, collections and facilities. Use your Library! All the best students do!

Lost and Found (256-5146)

Items of indeterminable ownership found on the campus, except in residence halls, should be turned in to the Student Services Center in the Trojan Center. Inquiries regarding items lost should likewise be directed to the Center.

Mail Service

The United States Postal Service delivers U.S. Mail for residential students to the Student Services Center Monday - Friday. Residential students are assigned a mailbox in the Trojan Center Student Union for receiving both U.S. and intra-campus mail. Residential students may send packages at the Production Center and pick up UPS or Fed Ex items at the Student Services Center.

Intra-campus mail is intended for the use of campus personnel and organizations. Mail drops for intra-campus mail (as well as US mail) are located in the Bookstore, Student Services Center and the Production Center. Faculty and staff, residential students and student organizations may receive intra-campus mail. Persons or organizations wishing to disseminate material to residential students must address each piece of mail to a specific recipient and must clearly identify the identity of the sender.

Electronic "mail" is sent and received via computers on the DSU local area network to campus persons and organizations having authorized "addresses."

New Student Orientation (256-5146)

Designed to acquaint new students with the University environment, its expectations, opportunities, and services, New Student Orientation is a series of activities in which new students participate prior to the beginning of classes each semester and throughout September. These events are planned by a staff-student committee.

Office of Diversity Services (Trojan Center Underground, 256-7347)

Diversity is the key to excellence in education. DSU is committed to enriching the lives of our students, faculty, and staff by providing a diverse campus where the exchange of ideas, knowledge, and perspectives is an active part of learning. The goal of Diversity Services is to make your experience at DSU a great experience in learning about yourself and others. We can assist you in many ways; from admissions, advice and registration help to scholarship identification. Located in the Student Union/Trojan Center Underground, Diversity Services which includes the Center for Multi-Cultural Affairs, provides a comfortable safe space for students to meet, study or just “be”.

Office of Graduate Studies and Research (Heston Hall 310, 256-5799)

The mission of the Office of Graduate Studies and Research is to promote excellence in graduate education and research at DSU. The Dean of Graduate Studies and Research collaborates with the Graduate Council, the graduate program committees within each college, and graduate faculty to conduct strategic planning, ensure program quality, and develop and implement graduate policies. The office also collaborates with the research committee, and the Office of Sponsored Programs to promote academic research across campus. The office provides faculty and students with information, assistance and support services related to curriculum, policies and procedures; coordinates the graduate admission and registration processes; and provides oversight for the University's research agenda to ensure a link between graduate education and the University's research activities. The office is responsible for the day-to-day operation of the graduate programs, works with University student services to provide appropriate support services for graduate students, and serves as the official office of record for graduate student files.

Office of Institutional Effectiveness and Assessment (Heston Hall 310, 256-5101)

The Office of Institutional Effectiveness and Assessment (OIEA) provides services to prospective and current students, supports the academic and administrative units in developing and assessing their institutional effectiveness plans and assists the Assessment Coordinating Committee in evaluating DSU's Academic Assessment Program. The OIEA supports student success and learning by assisting in test preparation and by providing services and information to students in a timely, efficient manner. The staff administers the following standardized exams: ACT Residual, CLEP, DANTES, Placement (COMPASS), Praxis, Proficiency, and Major-Field tests. The office provides assistance to the academic and administrative units in a broad range of activities including support for regional and program accreditation, conducting and analyzing surveys and administering and ensuring compliance with Board of Regents policies. Please contact the OIEA at 605-256-5101 or by e-mail at assessoffice@dsu.edu for additional information.

Office of the President (314 Heston Hall, 256-5112)

The President of the University is directly responsible to the South Dakota Board of Regents for all aspects of the University's operation. Reporting directly to the President are the Vice President for Academic Affairs, Vice President for Business and Administrative Services, Vice President and Dean for Students and Director of Athletics. The President maintains frequent contact not only with various administrators, but also with the presidents of the general faculty, the student senate and the Career Service Council. He is also available to students wishing to see him. Visit the http://www.dsu.edu/presidents-office/.

Outreach Services

DSU reaches out to the larger community to provide services and expertise. This outreach has assisted a number of businesses, industries, educational institutions, and governmental entities. This assistance focuses largely on providing education, consultation and direct service regarding information technology applications consistent with DSU's computer/information technology mission.

DSU's office of Outreach Services consists of the K-12 Data Center, Non-Profit Grants Management Institute, and Technology Support Services. These units often have opportunities for student involvement such as internships. To learn more about Outreach Services please visit www.dsu.edu/outreach-services/.

Physical Plant (256-5222)

Supervision of University buildings and grounds (including maintenance and custodial services), central receiving and distributing, dispatching of University vehicles, parking tags, and campus security are among the responsibilities of the Director of the Physical Plant. Payment of parking fines and tags are to be made at Cashier's Office. To learn more about the Physical Plant please visit www.dsu.edu/physical-plant/.

Printing and Postal Services (256-5189)

The campus duplicating service is located in the lower level of Heston Hall. Students may utilize this service provided they do not infringe upon copyright laws or use the printed material for personal profit. Jobs are handled on a first-come-first serve basis. Payment can be made by cash, personal check or Trojan Gold. There is a copy machine located at the Library which accepts coins or the University Card. Other services that are offered at the Production Center include color copying and printing, binding, and laminating. This office also houses the campus postal service. Packages and letters can be shipped using USPS, UPS or Federal Express. Stamps are available for purchase.

Registration and Academic Records (103 Heston Hall, 256-5144)

The principal responsibilities of this office are the preparation and safekeeping of student academic records and the conducting of registration activities. Official copies of transcripts are available upon written request by students for $5.00 for the first official transcript and $2.50 for each additional transcript per request. Students may request their academic transcript from any one of the 6 institutions in the South Dakota Board of Regents system. Academic policies and procedures are presented in detail in the University Catalog. DSU students have the opportunity to pre register for the upcoming fall and spring semesters in April. Students are encouraged to register on line in Web-Advisor after meeting with their academic advisor. Students can also change their schedule and access their grades, academic transcript and degree audit on-line in Web-Adviser.

Residence Life Office - See Student Services Center.

Scheduling of Events/Facilities

The University Master Calendar is maintained on the DSU Homepage. All members of the campus are asked to check the Calendar before scheduling an event. We encourage all clubs and organizations to submit their events to the master calendar.

The Student Services Center (256-5146) is responsible for scheduling all space in the Trojan Center and the Brinker Conference Room in Heston Hall. The Karl Mundt Foundation area (lower level of Mundt Library) is scheduled by calling 256-5211. The Fieldhouse is scheduled by the Office of the Athletic Director (256-5229). The dean’s office of each individual college is responsible for scheduling facilities within their building for non-course-work activity. Information regarding the Dakota Prairie Playhouse and its Conference Center may be obtained by calling 256-5666. Spaces around campus can be reserved by any buildings main office and will be reserved through the R25 Reservation System. Please contact the main office of each building to request a space.

Smith-Zimmermann Heritage Museum (256-5308)

The Museum is on the north side of the DSU campus just east of the Tyrrell Physical Plant and is operated by the Lake County Historical Society. Its collection reflects the history and culture of early South Dakotans. A parlor, dining room, kitchen and bedroom illustrate home furnishings used in the late 1800's and early 1900's. Other areas include a business section, farm equipment and tools, and a claim shanty replica to help interpret living conditions of many homesteaders. Early forms of transportation include a covered wagon, carriage, spring wagon, road cart for harness racing, sleighs, and a handsomely restored 1920 Oldsmobile. These and many other artifacts invite you to explore the past and help you appreciate the present. Open hours are 1:00-4:30 p.m. Tuesday through Friday, and admission is free.

Student Development Office (Lower Level Trojan Center, 256-5121)

The Student Development Office, located in the Student Success Center in the Trojan Center Underground, provides a variety of services related to student retention. It functions as a central location for students, faculty and staff to establish relationships that will promote personal and academic excellence for each and every student. The personnel within Student Development support student involvement in, and ownership of, their unique learning process. The mission is to help each student succeed academically, socially, and personally in an interdisciplinary world. Relationship development, personal discovery and developmental counseling are tools Student Development staff employ to ensure student achievements and help students recognize the value of their unique skills, talents, ideas, awareness and capabilities.

Counseling - Personal: Personal counseling services are readily available through on-staff counselors, as well as resident directors and resident assistants. A network for students to access personal counseling, chemical dependency counseling and therapy services exists with agencies within the Madison community through referral by the Student Development Office.

Academic: Student Development staff collaborate with and support the counseling efforts of academic advisors. Staff provide assistance to students having difficulties with their courses. Test anxiety, study skills, time management and stress management are evaluated and solutions are implemented to achieve academic success.

Probation: Students on Academic Probation are counseled, mentored and monitored to facilitate academic progress. Regular meetings are conducted to enhance this process.

Student Success Center: Student Success Assistants work in the Student Success Center, located in the lower level of the Trojan Center. The Success Center is an excellent place where you can ask students "in the know" about life at DSU: there is no such thing as a "stupid" question. Success Assistants assist students in learning basic academic skills like time management, effective note taking and test taking. They are also available to ask questions about anything from dealing with stress to questions about adjusting to college life. Student Success Assistants are students who have learned good academic skills, and are successful at Dakota State.

Early Alert (EA) Referral System – The Early Alert Referral System is an online system which allows faculty to refer students they have identified as having academic difficulties in their class, to a centralized campus liaison, the Student Success and Retention Coordinator. When a referral is received, the Success and Retention Coordinator:

  • offers students individual assistance with basic study skills, and time management skills;
  • provides appropriate referrals to additional academic or other counseling resources;
  • provides feedback to instructors and advisors regarding the specific actions taken by their identified students; and,
  • works closely with Student Development, DSU faculty and other staff, to develop programs designed to help promote student success.

Training and Orientation - Training: Student Development staff provide in-service training for the residence life staff in the August Residence Life Workshop and throughout the school year.

Alcohol and Other Drugs Program - The Alcohol and Other Drugs (AOD) Program offers a continuum of campus services from prevention education to formal treatment resources. Wellness/AOD services include student prevention education, screening assessment, counseling, referral and case management services as well as Residence Life, faculty and staff training opportunities. The program's goal is to minimize the negative effects alcohol and other drug use has within the student population through education early problem detection and effectively matching student needs to available resources. For confidential consultation or education and training opportunities contact the Student Services Center.

Student Employment (204 Heston Hall, 256-5155)

The Student Employment Office assists DSU students in finding temporary, part –time and summer jobs through two programs – the Job Location and Development (JLD) Program and placement of Federal Work Study (FWS) Program awarded students.

The JLD Program expands and develops off-campus job opportunities for enrolled students who want jobs regardless of financial need. Student Employment works directly with area employers and employment agencies as a referral resource, and develops, researches and maintains a list of positions available to DSU students. The Student Employment Coordinator is available to work with students to find their interests and abilities.

The FWS Program encourages part-time employment for students who need income to help pay for their cost of education. Eligibility is based on financial need and is determined by Federal financial aid application results. DSU Financial Aid Office administers the awarding of Federal Work Study awards, and the Student Employment Office works directly with FWS awarded students and campus employers to direct the placement of students into positions.

More information on job opportunities for students can be found on the DSU home page under Student Life and Career Services.

Student Health Service (256-6951)

Health services for students at Dakota State University have been contracted with two local providers which include the Interlakes Medical Center (903 N. Washington) and the Madison Community Hospital (917 N. Washington). Health services are available to students paying the General Activity Fee, for initial examination and medical care, administering of immunization and allergy shots and assistance with health and Wellness questions/concerns.

The Student Health Fee is paid by all students as part of their General Activity Fee. This fee is NOT a substitute for health insurance. DSU Student Affairs strongly encourages all students to carry health insurance. The South Dakota Board of Regents has endorsed an optional injury and sickness insurance plan, and strongly recommends that all students carry this or some form of health insurance. International students are required to purchase this plan. Their spouses and/or dependents are required to carry insurance as well; however they can seek another provider.More information about this plan is available at myhealth.sdbor.edu/. To view the Board of Regents policy on student health insurance, please click the following link: http://www.sdbor.edu/policy/3-Student_Affairs/documents/3-14.pdf

Interlakes Medical Center – Clinic hours are 8:30am to 4:00pm Monday through Friday and urgent care only on Saturday 9:00am to 11:00 am. Individuals properly identifying themselves at the Clinic reception desk as DSU students will be accepted. There will be a designated RN/LPN in the Nurses Station which students may utilize. Students judged by the Nurse as needing to see a physician will be referred to a physician or physician assistant for evaluation. Under this plan, a student will be provided up to three such physician diagnostic office calls per semester.

Services not provided in the contract include nurse coverage after regular physician office hours, x-ray procedures, laboratory procedures, medications, routine physical or athletic examinations, annual pap smear lab charge, physical therapy, maternity care, or treatment of injuries incurred during intercollegiate athletic practice or competition.

Madison Community Hospital – The contract student will receive the following services, provided out-patient care and/or hospitalization becomes necessary at the order of the student's attending physician:

1. Emergency room visits are not covered under the plan. Only in the event that a student has no insurance coverage and deemed an emergency, will that visit be counted as one of the three office visits provided them each semester with this contract.

2. The student will be responsible for all additional out-patient and hospitalization charges in excess of the above stipulated benefits. Should the student be carrying any other form of hospitalization insurance previous to or in conjunction with the above agreement, it is understood that this agreement acts as a supplement to any other types of student hospital coverage. Under no circumstances will any cash rebate be given to the student in cases where other coverage plus this agreement would exceed the cost of hospitalization.

Student Services Center (Trojan Center, 256-5146)

Activities Office - The Activities Office exists to encourage and coordinate student activities programming, to assist student organizations in formulating and achieving their goals, and to publicize campus events. The Director of Activities works closely with the heads of the major campus programming organizations to coordinate the planning of educational, social, and recreational events. The Director of Student Activities also works with other staff professionals and students to implement programs designed to promote leadership development among  students.

Student organizations desiring to conduct an event on campus schedule the event through this office. The updated constitution of each recognized student organization and a current list of organization officers is maintained on file. Activities Office staff are available to answer questions regarding student organizations or student activities and to assist student groups in planning activities.

A master calendar of campus events is maintained on the DSU Web Site. Groups thinking of conducting an event on campus are requested to check with this office to determine the best available date. All events duly scheduled in campus facilities will appear on this calendar. Any group conducting an event off campus is encouraged to list it on the calendar. All questions regarding campus events should be directed to this office.

Residence Life Office - Students are required to live in on-campus housing if they; have been graduated from high school for less than two years; are unmarried; are not living with dependant child; are not living full time (six days per week) with parent or legal guardian; would be commuting more than 75 miles to campus; are taking six or more credit hours at their parent institution. Exceptions to this policy can be made by the Dean of Student Affairs for situations which are highly unusual and compelling. Students seeking information regarding exemption procedures should contact the Residence Life Office. Summer session housing is optional. Any student enrolled in any academic session may be provided housing. A student not enrolled in a particular session may not be provided housing without the specific approval of the Dean of Student Affairs.

Campus housing includes both men’s and women’s residences with a total capacity of 586. The four residence halls were financed as bond revenue projects with the aid of federal loans and are auxiliary enterprises of a self-liquidating and self-supporting nature. The two 8-Plex apartments are being leased from the Madison Housing and Redevelopment Commission and constitute a fifth residence hall which is available to students beyond their first year. Each residence hall is managed by a full-time Resident Director and a staff of student assistants. The directors report to the Director of Residence Life.

University Card Office - This office is where all University Cards are produced. Trojan Gold funds can also be deposited at this location. Any issues or questions that you might have about the University Card should be addressed in this office (see below).

The University Card/Trojan Gold Account (256-5146)

The University Card is the official identification card for the DSU community. The Card provides access to the Library, the Community Center, the Residence Halls and various activities and athletic events. New students receive their card upon arrival at their residence hall (Student Services Center for commuting students). The Card is electronically reactivated each semester. The Card, which is not transferable to another person, should be carried at all times on campus.

In addition to serving as an access card, the University Card acts as a meal plan card, and also provides a prepaid, stored-value debit program called Trojan Gold. Funds stored as Trojan Gold may be used at the Bookstore, the Production Center, vending machines, laundry machines, copiers, concessions, the Marketplace, Java City, and Bits ‘n Bytes. It can also be used at various locations off campus, including Pizza Hut, Pizza Ranch, Taco John’s, Classic Corner Convenience, Dairy Queen, McDonalds, Scooby’s Convenience store and Stadium Sports Grill. Funds may be added at any time by means of cash, check or credit/debit card. You are also able to register yourself on the E-Accounts site at www.dsu.edu/student-life/card-services/index.aspx. On this site you are able to add funds to your card via credit/debit card, deactivate/reactivate your card if lost or stolen, look at transactions of your purchases for your funds, and see your board plan balance.

If a card is lost or stolen, it should be reported immediately to the University Card Office in the Student Services Center or go on to E-Accounts and deactivate your card. Once deactivated, funds are protected. The account balance, which can be verified at each point of sale in the Student Services Center or online, carries forward from semester to semester. At the close of a person’s term at DSU, the unused balance, if greater than $20, is refunded. Any funds not requested for refund after 90 days from termination of agreement will become the property of Dakota State University.

The amount of each Trojan Gold purchase, including tax, will be deducted from the funds loaded on your card. You agree to only use the card for purchases of goods and services, not to obtain cash from a merchant. You may return purchases to a merchant, contingent upon their policy, for a refund allocated to your card. It is your responsibility to monitor your spending activity. If you attempt to use your card when there are insufficient funds available, the transaction should not be approved. If the transaction would be approved, causing your account to develop a negative amount, you agree to pay such amount promptly.

Trojan Center (256-5146)

As the focal point for out-of-classroom activities at DSU, the Trojan Center provides various services to the entire University community. The Trojan Center contains the Bookstore, Campus Ministries Office, the MarketPlace (Food Service operation which provides multiple dining options), the Underground (multi-purpose room), three separate meeting rooms, the game room and a student lounge.

The Student Services Center, which contains the office of Activities, Residence Life, Orientation, and University Card is located in the “TC” as is the Center for Multi-Cultural Affairs and the Student Success Center. Student organization offices located in the facility include the Student Senate, Trojan Times and KDSU and the student activity board.

The meeting rooms are available for use by DSU groups and may be scheduled by contacting the Student Services Center. Groups not affiliated with the University may also reserve space if it is available. The Spectrum Lounge and the Underground provides casual seating for conversation and a big screen television. These facilities are also used for banquets, workshops, performances, and exhibits.

Several bulletin boards are located on the walls. These boards carry notices regarding events, items for sale and job notices. Permission to post items on these boards may be gained from the Student Services Center.


Tutoring Services

Online and on-campus tutoring services are available to all campus and distance students. Our campus tutors are available at the tutor desk in the Library & Learning Commons, as well as The Student Success Center. Tutors are available to assist our students approximately 80 hours per week, excluding periods when classes are not in session, such as Christmas and Spring Break. For a complete schedule of tutoring services and available content areas, visit www.dsu.edu/academics/tutoring/ Online tutoring via Elluminate is facilitated by our campus tutors. Sessions may be scheduled between the hours of 2 to 10 PM on Sundays, and 6 to 10 PM, Monday through Thursday. Online tutoring sessions must be scheduled at least 24 hours in advance, by contacting Patti Beck, Tutoring Program Coordinator, during regular work hours, at 256-5900 or patti.beck@dsu.edu.

Veterans Affairs Office (11 Heston Hall, 256-5648)

The Veteran Affairs Office located in the lower level of Heston Hall has been established to provide information and assistance to students qualifying for Veterans Administration education benefits. Benefits provided by the VA include: monthly Education Assistance payments, tutorial assistance, educational loans, National Guard and Reservists Chapter Assistance and participation in the Veterans Education and Training Service Program. For more information visit the DSU Veterans Office home page.

Vice President for Academic Affairs (314 Heston Hall, 256-5112)

The Vice President for Academic Affairs is responsible for the academic integrity of the institution and is the chief academic officer of the University. The Vice President for Academic Affairs addresses exceptional situations regarding academic policies and related academic matters.

The academic programs and teaching faculty of the University are divided into three colleges, each headed by a dean who reports to the Vice President for Academic Affairs. These are:

College of Arts and Sciences (114 Beadle Hall, 256-5270)

College of Business and Information Systems (101 East Hall, 256-5165)

College of Education (150 Kennedy Center, 256-5177)


Last Updated: 5/14/13